At Grupo Mora, we have taken a decisive step forward in our digital transformation process with the implementation of Microsoft Dynamics 365.

This technological evolution has led to an overall improvement in the efficiency of our operations, strengthening our responsiveness to customers and suppliers and consolidating data management security. The results translate into agility, control and traceability in all areas of the organisation.

In the purchasing area, D365 has significantly reduced the time taken to manage orders to suppliers, simplifying their recording, sending and confirmation. In addition, we have managed to automate the control of rates and commercial agreements, implement alarm systems to anticipate purchasing needs and optimise the replenishment of materials through advanced MRP. All of this translates into greater accuracy in delivery dates and a reduction in errors arising from manual processes.

In terms of operations and production, the location system, together with the use of mobile devices (PDAs), will enable more efficient warehouse organisation, reducing preparation times. Likewise, the integration of the material reservation and traceability system ensures compliance with quality standards and a more reliable service for our customers. We have also managed to streamline critical processes such as the sending of certificates, reducing response times and improving customer satisfaction.

In transport and outsourced service management, the platform provides greater control and significantly reduces supervision and management times, optimising relationships with external partners and increasing operational efficiency in this area.

The impact on the finance area has been equally significant: greater visibility of transactions, faster bank reconciliations and invoicing, optimised tax and remittance management, and more intuitive navigation. Integration with Excel and rapid information exchange provide flexibility and security in decision-making. All this is accompanied by complete process digitisation, which strengthens traceability, data management accuracy and the reliability of financial information.

The implementation of D365 represents not only a technological change, but also a genuine cultural transformation at Grupo Mora, marked by efficiency, innovation and customer focus.

With this tool, we have laid the foundations for solid and sustainable growth, aligned with the highest quality standards and the forward-looking vision that characterises our business group.